Contact Us

Have a question about one of our sweepstakes casino reviews, spotted something that needs updating, or want to share feedback about your experience with a platform we cover? We want to hear from you. This page explains the best ways to reach the Sweeps team and what to expect when you do.

Get in Touch by Email

Email is the fastest way to reach us. Write to [email protected] and we aim to reply within 48 hours on business days. When you write, a short subject line helps us route your message to the right person — for example, "Review question: Crown Coins" or "Site feedback."

What You Can Contact Us About

We cover sweepstakes and social casinos for players across the US, and the questions we receive tend to fall into a few clear categories:

• Review accuracy — If terms, welcome offers or eligibility details on one of our reviewed platforms have changed, let us know. We review our content regularly, but reader tips help us catch updates faster.
• Platform feedback — Had an experience with one of the casinos featured on this site — positive or otherwise? Your first-hand account helps us keep assessments grounded in how these platforms actually work for real players.
• Editorial suggestions — If there is a sweepstakes or social casino you think belongs on our list, or a topic you would like us to cover in more depth, we are open to suggestions.
• General questions — Unsure how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption is handled? We are happy to point you in the right direction, though for legal questions about your specific state we recommend checking directly with the operator or seeking independent advice.
• Responsible play concerns — If you have concerns about gaming habits — yours or someone else's — please visit our responsible gambling guidance page first. It lists support resources available in the US.

What We Cannot Help With

We are an independent comparison and review site, not an operator. That means we cannot access your account on any of the platforms we cover, process redemptions, adjust balances or resolve disputes on your behalf. For account-specific issues, the fastest route is always the support team of the platform itself.

We also do not offer legal advice. If you have questions about whether a particular sweepstakes casino is available in your state, the operator's terms and conditions and their list of eligible states are the definitive source.

Press and Partnership Enquiries

If you represent a sweepstakes or social casino platform and would like to discuss how it might be considered for inclusion on this site, email us at [email protected] with the subject line "Partnership enquiry." Please note that commercial relationships do not determine editorial rankings or ratings — those are based on our independent assessment of each platform.

Corrections and Editorial Standards

Accuracy matters to us. Our reviews are researched and verified against each operator's published terms, and we update them when conditions change. If you believe any information on this site is factually incorrect, please email us with the specific detail and the source you are comparing it against. We take corrections seriously and will investigate promptly.

You can read more about how this site operates on our about us page, including how platforms are selected and assessed.

Response Times

We read every message we receive. If you have not heard back after three business days, a brief follow-up to [email protected] is welcome — messages occasionally slip through spam filters.

For details on how we handle personal information submitted by email, see our terms and conditions.